Terms of service

If you have any questions relating to these terms and conditions, please contact our Customer Service team on +44 7448 423393.

You may also wish to review our Refunds and Returns Policy and Privacy Policy.

DEFINITION

• “Conditions” means these terms and conditions together with any terms in the Product Description.
• “Product” means any products displayed for sale on the Website.
• “Product Description” means that part of the Website where details of an individual Product are provided.
• “Users” means the users of the Website collectively.
• “Personal Information” means the details provided by you when placing an order.
• “We”, “us” and “our” means EZVAPEWHOLESALE, UK Vapeland Distro Ltd, Unit 3, 10-16 Harris Street, M8 8EG, Manchester, UK.
• “Website” means www.ezvapewholesale.co.uk and any subsequent URL which may replace it.
• “You” means a user of this Website.

ACCESSING OUR WEBSITE

Your access to this Website is granted in accordance with these Conditions. Any orders you place are subject to these Conditions.

We reserve the right to:

• Modify or withdraw this Website (or any part of it) temporarily or permanently without notice.
• Change these Conditions from time to time, and your continued use of the Website will be deemed acceptance of such changes.
• Block access to the Website, in whole or in part, if we suspect a breach of these Conditions or fraudulent activity.

USE OF NICOTINE PRODUCTS

Our products are intended for adult smokers and adult e-cigarette users only. Many products contain nicotine, a highly addictive substance.

Nicotine products must not be used by:

• Persons under the age of 18
• Pregnant or breastfeeding women
• Persons with health conditions that may be affected by nicotine

All nicotine-containing products should be kept out of reach of children. You acknowledge that you use our products at your own risk.

PLACING AN ORDER

Also see our Refunds and Returns Policy.

The steps required to create a contract between you and us are as follows:

• You place an order on our Website at checkout.
• You will receive an email confirming your order. A contract is formed once this confirmation email is sent.
• Your payment method will be charged at the time of order.
• Delivery is completed when we deliver the products to the address you provide, and responsibility for the products passes to you at that time.

We reserve the right not to accept orders if:

• The product is unavailable or out of stock
• We cannot obtain authorisation for your payment
• Fraud is suspected
• There is an error in pricing or product description
• You do not meet eligibility criteria (e.g., being over 18)

We can only deliver to the United Kingdom.

RIGHT TO CANCEL

Also see our Refunds and Returns Policy.

By law, you may cancel your order within 14 days of receiving your products, unless the products have been opened or used (for hygiene reasons).

If you cancel:

• You must return the products at your own cost within 14 days.
• Refunds will be issued within 14 days of receiving returned items, including standard delivery costs.
• We may deduct for any loss in value caused by misuse or damage.

DESCRIPTION OF PRODUCTS

We take reasonable care to ensure product details, descriptions, and prices are accurate. However, errors may occur, and information may not always reflect the exact situation at the time of your order.

We reserve the right to cancel an order up to the point of despatch if a pricing error is found.

ELIGIBILITY CRITERIA

This Website is intended for persons aged 18 or over. By placing an order, you confirm that you are over 18.

We may use verification checks to confirm your age and identity. Supplying false information is a breach of these Conditions.

INTELLECTUAL PROPERTY

All intellectual property rights in Website content, including trademarks, remain the property of EZVAPEWHOLESALE or its licensors.

You may use this material only for personal, non-commercial purposes. Reproduction, distribution, or commercial exploitation is prohibited.

LIABILITY

The Website is provided on an “as is” basis. While we aim to ensure accuracy, we make no guarantees, express or implied, as to the completeness, reliability, or suitability of the content or Products.

We are not liable for:

• Loss of profits, revenue, or business
• Loss of goodwill
• Indirect or consequential losses

Nothing in these Conditions excludes our liability for death or personal injury caused by negligence.

SEVERANCE

If any part of these Conditions is deemed unlawful or unenforceable, the remainder shall continue in full force.

LAW

These Conditions shall be governed by and construed in accordance with the laws of England. You submit to the exclusive jurisdiction of the courts of England.

CONTACT

For any queries regarding our service, please contact:

EZVAPEWHOLESALE
UK Vapeland Distro Ltd
Unit 3, 10-16 Harris Street
M8 8EG, Manchester, UK

📞 +44 7448 423393

📧 info@ezvapewholesale.co.uk